Shipping policy

Where does Organic Oasis ship?

We currently ship to United States only. We’re thoughtfully working toward expanding our shipping destinations so we can bring the Oasis experience to more customers worldwide.

Do you ship internationally?

At this time, we only ship within the United States. We’re working toward expanding to additional countries and will share updates as international shipping becomes available.

How long does shipping take?

After your order is processed, estimated delivery is:

Standard shipping: 5–7 business days

Preorder processing times are separate from carrier delivery times.

How much does shipping cost?

Shipping charges are calculated at checkout based on the order’s destination, weight, and selected shipping method.

How will I know when my order ships?

You will receive a shipping confirmation email containing tracking information once your package has been prepared for shipment.

Tracking may take up to 48 hours to update after the carrier receives the package.

What happens if my package is delayed?

Carrier delays may occur because of weather, holidays, high shipping volume, or other circumstances outside our control.

Please review your tracking information first. Contact us at organicoasiswellness@gmail.com if the tracking has not updated for 3 business days.

What should I do if my tracking says “delivered,” but I cannot find the package?

Please:

Check around the delivery location, mailbox, lobby, or front desk.
Ask other members of your household or nearby neighbors.
Allow 24–48 hours, as carriers sometimes mark packages as delivered prematurely.
Contact the shipping carrier for additional delivery information.

If the package still cannot be located, contact us at organicoasiswellness@gmail.com. Organic Oasis is not responsible for packages confirmed as delivered to the address entered at checkout, but we will help you review the available information.